Guides
Read this before you call.
Each guide answers a question people ask us on the phone.
What is that noise in the attic?
How to tell squirrels, raccoons, bats, mice and birds apart by when and how they sound, and what to note before you call.
Read guideAn animal in the chimney: what to do
Raccoons, birds and squirrels in a chimney: how to tell which one it is, what to do right away and how a cap keeps them out.
Read guideA bat in the house: what to do right now
What to do when a bat is flying around a room, when to call a doctor, and how to tell whether bats are living in the house.
Read guideBaby animals in the attic, the chimney or under the porch
Why spring is the busiest time for wildlife calls, why the opening must stay open while young are inside, and what to do if you find babies.
Read guideA dead animal smell in the wall or ceiling
How to tell a dead animal smell from other odors, how we find the animal without tearing the house apart, and how long the smell lasts.
Read guide
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